Privacy Policy
Last updated: Sep 26, 2025
This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you use our identity verification and document execution services.
We may collect information you provide to us directly (such as contact details and verification artifacts) and information generated through your use of the platform. We use this information to deliver and improve our services, comply with legal obligations, and protect against fraud.
We implement appropriate administrative, technical, and physical security measures designed to protect your information. For any questions or to exercise your privacy rights, please contact us via the details provided on our Contact page.
Information We Collect
Depending on how you interact with the platform, we may collect:
- Identity data, such as name and government-issued ID images where applicable
- Contact data, such as email address and phone number
- Usage data, such as interactions with verification steps and device metadata
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain identity verification and document execution services
- Improve user experience, quality, and reliability of our workflows
- Comply with legal/regulatory obligations and protect against fraud and abuse
Data Retention
We retain information only for as long as necessary to provide services and meet legal obligations, after which it is securely deleted or anonymised.
Your Rights
Subject to applicable law, you may have rights to:
- Request access to or correction of your personal information
- Request deletion, restriction, or portability where applicable
- Object to certain processing activities